Effective Date: July 15, 2025
Taurus Roofing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal data across our website at https://www.taurusroofingandsiding.com, including when you interact with us through forms, ads, or by other electronic or offline means.
1. Scope and Legal Compliance
This Privacy Policy applies to all users who access our site or interact with our services in the United States. We comply with the Illinois Personal Information Protection Act (PIPA), the California Consumer Privacy Act (CCPA) where applicable, and other federal and state consumer data protection laws.
2. Information We Collect
When you submit a form, call us, request an estimate, or browse our site, we may collect the following:
Name, email address, phone number, physical address
Payment information (not stored on our servers)
Photos or project documentation
IP address, browser and device data, session activity
Geographic location and referral source
CRM and advertising identifiers such as click IDs or form IDs
Some information is provided voluntarily, while other data is collected automatically using cookies, session tracking, or analytics tools (e.g., Google Analytics, Meta Pixel, Matomo).
3. Phone Number & SMS Consent Privacy
If you provide your phone number to receive calls or SMS messages from Taurus Roofing, you are consenting to receive communications related to services, scheduling, updates, or promotions.
Your phone number and opt-in data will not be sold, shared, rented, or disclosed to any third parties—ever.
This data is strictly used for direct communication between you and Taurus Roofing, and will not be used outside of the intended service relationship.
4. Use of Personal Information
Your information is used to:
Respond to service inquiries and provide estimates
Schedule consultations or appointments
Send customer service updates and reminders
Deliver newsletters (only if opted in)
Improve website performance and marketing effectiveness
Fulfill legal or contractual obligations
5. Cookie & Tracking Technologies
Our website uses cookies, pixels, and analytics tools to:
Enhance user experience
Personalize web content
Track visitor behavior and ad performance
You may control cookie preferences via your browser. Disabling tracking may affect some functionality. Opt-outs are available for Google Analytics and other major platforms.
6. Payment & Data Security
All payments are securely processed using SSL or TLS encryption via authorized vendors.
We do not store cardholder data on our servers.
7. Third-Party Disclosures
We may share your information with trusted service providers such as:
CRM and hosting platforms
Analytics and marketing service providers
Subcontractors involved in project execution
Financial institutions for payment processing
All vendors are contractually obligated to protect your information. We do not sell, rent, or share your data for any unrelated third-party use.
8. Data Retention
We retain personal information for business records indefinitely unless a shorter legal retention period applies or deletion is requested by you.
9. Your Rights
You may at any time request:
Access to the personal data we hold about you
Correction of inaccurate or outdated information
Deletion of your data (where legally permissible)
Restriction of data processing
Email requests to: [email protected]
All requests are subject to verification and applicable legal limits.
10. Data Security Measures
We use commercially reasonable safeguards such as:
Data encryption
Firewall protection
Role-based access controls
While no system is completely secure, we continuously monitor and update our security practices. Submitting data is done at your own risk.
11. Children’s Privacy
We do not knowingly collect information from individuals under the age of 13. If such data is discovered, it will be deleted promptly.
12. Policy Updates
This Privacy Policy may be revised at any time without prior notice. Continued use of the website after updates constitutes your acceptance of the revised terms.
13. Integration with Terms
This Privacy Policy is part of our overall Terms & Conditions and applies to all users and visitors within the United States.
